For the second time in five months, eight million users in 110 countries, served by 270 carriers, were unable to get email delivered to their Blackberries due to an apparent "software glitch."  Were you one of them?  (Phone and text messaging were not affected, thank goodness.) While no emails are reported lost... one wonders how many Crackberry users lost it?

Those of you that are addicted know that this also happened in April when Research in Motion waited two days after a major outage before telling customers that a minor software upgrade had crashed the system. That outage prompted grumbles from those always-on users all the way up to the highest levels of business and government, including the White House and the Canadian Parliament.

RIM claims to have fixed the latest problem. Here is their response:  "Some customers using BlackBerry Internet Service (BIS) experienced a delay this afternoon in sending or receiving email. The issue has since been resolved and no messages were lost. RIM continues to investigate the matter. Service for BlackBerry Enterprise Server (BES) customers was not impacted. RIM apologizes to customers for any inconvenience."

T-Mobile, Sprint, Verizon, and AT&T users have all reported problems in the U.S. T-Mobile acknowledged that it is seeing problems with BlackBerry services globally as well. 

See... it's not just Skype and VoIP... things can go bump in the night.